Who We Are

Skanda Organic42 Products Private Limited is an India-based e-commerce business offering a wide range of Non-GMO, Open-Pollinated, and Heirloom seeds through its online store, Avni Seeds.
We are dedicated to promoting sustainable gardening and providing a reliable, transparent shopping experience to customers worldwide.

Skanda Organic42 Products Private Limited (operating avniseeds.com) is the data controller for your personal data.

Our Details:
Email: support@avniseeds.com
Business Name: Skanda Organic42 Products Private Limited
Brand Name: Avni Seeds
Registered Address:
Flat No. 10, S-19, Vivekananda Nagar Colony,
Kukatpally, Hyderabad,
Telangana – 500072, India
Website: www.avniseeds.com

We comply with the Information Technology Act, 2000, and applicable Indian data protection regulations.

Information We Collect

a. Order Information:

Includes your name, email, phone number, address, and payment details.
Used to process and deliver your orders, provide invoices, and communicate about your purchase.

b. Website Usage Data:

Includes browser type, device information, IP address, and pages visited.
Used to improve website experience, analytics, and security.

c. Customer Queries:

Includes name, email, and inquiry content.
Used to respond to support requests and provide assistance.

d. Marketing Data:

Includes your email address and preferences (only if opted in).
Used to send product updates, offers, or gardening tips (you can unsubscribe at any time).

How We Use Your Information

We use your personal data to:
• Process and fulfill your orders
• Send order confirmations and updates
• Provide customer support and respond to queries
• Improve website performance, safety, and user experience
• Send promotional communications (only if you have opted in)

We never sell or rent your personal data to any third party.

Sharing Your Information

We share limited information with trusted third-party service providers who assist in our operations, such as:
• Payment gateways – for secure online transactions
• Delivery and logistics partners – for shipping your orders
• Analytics providers (e.g., Google Analytics) – to improve site performance
• Email marketing services – for opt-in communications only

All partners are bound by confidentiality and data protection agreements and may not use your data for unrelated purposes.

Data Retention

We retain personal data only as long as necessary for operational or legal purposes, typically:
Order-related data: One year after order fulfillment
Customer service records: Up to ten years from last contact
Marketing data: Until you unsubscribe or withdraw consent

Your Rights

You have the right to:
• Access, correct, or delete your personal data
• Withdraw consent for marketing communications
• Object to certain types of processing

To exercise these rights, contact us at support@avniseeds.com.

Cookies

We use cookies to improve site performance and personalize your browsing experience.
Analytics and performance cookies help us measure website traffic and optimize user experience.
By continuing to use our website, you consent to our use of cookies in accordance with this policy.
You can manage or disable cookies through your browser settings.

Data Security

We use SSL encryption, secure servers, and restricted internal access to protect your personal information.
While we take every precaution to safeguard your data, no system is entirely immune to risk, and we cannot guarantee absolute security of transmitted data.

Updates to This Policy

We may revise this policy periodically to comply with new regulations or reflect business changes.
Each version will include its effective date, and the updated policy will be posted on this page before taking effect.
Your continued use of our website after updates constitutes acceptance of the revised policy.

Contact Information

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: support@avniseeds.com
Contact: +91 9000343888
Business Name: Skanda Organic42 Products Private Limited
Brand Name: Avni Seeds
Registered Address:
Flat No. 10, S-19, Vivekananda Nagar Colony,
Kukatpally, Hyderabad,
Telangana – 500072, India
Website: www.avniseeds.com