Terms and Conditions

1. Who We Are

Welcome to avniseeds.com, operated by Skanda Organic42 Products Private Limited, an India-based e-commerce business specializing in Non-GMO, Open-Pollinated, and Heirloom seeds for vegetables, fruits, herbs, flowers, wildflowers, and shrubs.
We are committed to providing reliable, transparent, and customer-focused service to gardening enthusiasts worldwide.

Store Details:
Website: www.avniseeds.com
Email: support@avniseeds.com
Business Name: Skanda Organic42 Products Private Limited
Brand Name: Avni Seeds
GST: 36ABDCS6692R1ZB
Registered Address:
Flat No. 10, S-19, Vivekananda Nagar Colony,
Kukatpally, Hyderabad,
Telangana – 500072, India

2. Our Products

We offer a curated selection of seeds suitable for diverse growing zones and climates.
All seed varieties are sourced from verified growers and undergo quality checks before dispatch.
Products listed on this website are intended for personal, non-commercial home gardening use only.

3. Whom We Sell To

By purchasing from avniseeds.com, you confirm that you are at least 18 years old (or have parental consent) and are buying seeds for personal use.
We reserve the right to cancel orders that appear to be for resale or bulk commercial distribution.

4. Delivery

We ship orders worldwide from our facility in Hyderabad, India.
Delivery typically takes 6–9 business days, depending on destination and customs clearance.
Shipping costs and timelines are displayed during checkout.
Delays may occur due to external factors such as weather, customs, or courier disruptions.

5. Returns & Refunds

We accept returns for damaged, defective, or incorrectly supplied items.
Refunds are typically processed within 5–7 business days after approval, depending on your payment provider.
For detailed terms, please refer to our Returns & Refunds Policy.
Opened or used seed packets cannot be returned due to quality and contamination concerns.

6. Warranty

Seeds are natural products, and germination can vary based on environmental conditions such as soil, climate, and care.
While we do not offer performance warranties, all seeds are carefully inspected and packed in good condition before dispatch.

7. Pricing, Payments, and Charges

All prices listed on avniseeds.com are in Indian Rupees (INR) or other applicable currency shown during checkout and include taxes unless stated otherwise.
Payments may be made using available online payment methods (credit/debit cards, UPI, wallets, etc.).
Any import duties, customs fees, or local taxes applicable in your destination country are the buyer’s responsibility.
All transactions are processed securely. Cash on Delivery (COD) is not available for international shipments.

8. Personal Data and Privacy

We collect and process personal data in accordance with applicable data protection laws.
Your information is used solely for order processing, customer support, and improving your shopping experience.
For more information, please refer to our Privacy Policy.

9. Rules of Conduct

By using our website, you agree to:

• Provide accurate and complete information when placing an order
• Use the website lawfully and responsibly
• Avoid harmful or disruptive activities affecting website operations

Misuse or fraudulent activity may result in suspension or cancellation of your account.

10. Disclaimers

We strive to ensure product descriptions and images are accurate.
However, natural variations may occur due to seed batches, growing conditions, or display differences.
Avni Seeds does not guarantee specific plant growth outcomes, as results depend on environmental factors.
We do not guarantee uninterrupted or error-free website operation.

11. Indemnification

You agree to indemnify and hold harmless Skanda Organic42 Products Private Limited (Avni Seeds), its employees, affiliates, and partners from any claims, losses, or damages resulting from your use of the website or violation of these Terms.

12. Limitation of Liability

To the fullest extent permitted by law, Avni Seeds shall not be liable for indirect, incidental, or consequential damages arising from your use of the website or products.
Total liability shall not exceed the amount paid for the product in question.

13. Intellectual Property

All content on avniseeds.com—including text, images, graphics, and designs—is the intellectual property of Skanda Organic42 Products Private Limited.
Unauthorized reproduction or redistribution is strictly prohibited.

14. Governing Law and Disputes

These Terms are governed by the laws of India and fall under the jurisdiction of the courts in Hyderabad, Telangana.
We encourage customers to contact our support team first to resolve issues amicably.

15. Miscellaneous

• Customer service is available Monday to Friday, 9:30 AM – 5:00 PM IST (excluding public holidays).
• We may update these Terms from time to time; the latest version will always be posted on this page.
• If any provision of these Terms is deemed invalid, the remaining provisions remain enforceable.
• These Terms, along with our Privacy Policy, Shipping Policy, and Returns & Refunds Policy, form the entire agreement between you and Skanda Organic42 Products Private Limited (Avni Seeds).