Return and Refund Policy
Return and Refund Policy
At AvniSeeds, we are committed to providing you with the best possible shopping experience. Please review our policies regarding returns, refunds, and cancellations:
Return Policy
Our return policy is such that if the package has been opened, then return is not possible because once the seal is broken, that product is of no use to us. If the package is sealed, you will need to inform us within 7 days of the return. It is necessary to make a video of the proper unboxing of each order. If there is any fault with it, support is available from our side and the company's side.
Refund Policy
Once an order is delivered and accepted by the customer, it cannot be refunded. However, if you find that your order does not match the specifications or is unsatisfactory, please contact our Customer Care team within 24 hours of receipt. We will work with you to resolve the issue promptly.
Eligibility for Returns
Return Window: Returns are accepted within 7 days from the purchase date.
Condition: Products must be unused, unopened, and in their original packaging to be eligible for return.
Defective or Damaged Items: If your item arrives damaged or defective, please contact us within the 7-day window to arrange a replacement or return.
Contact for Refunds:
Email: support@avniseeds.com
Phone: (+91) 9000343888
Return and Exchange Policy
We accept returns and exchanges on seeds purchased from AvniSeeds only if they meet our return eligibility conditions. If you are not fully satisfied with your order, we are here to assist you.
How to Initiate a Return
Reach out to our customer service team at:
Email: support@avniseeds.com
Phone: (+91) 9000343888
Return Instructions: Our team will guide you through the return process and provide detailed instructions.
Refund Process
Once we receive and inspect the returned item, we will process a refund using your original payment method.
Refund Timeline
Please allow up to 10 business days for your refund to be processed after we receive your returned product.
Return Address
Please return your package to the following address:
Address: Building No./Flat No.: No.10 S-19, Vivekananda Nagar Colony, Road/Street: Kukatpally City/Town/Village: No.10 S-19, Vivekananda Nagar Colony District: Hyderabad State: Telangana PIN Code: 500072.
What is the Restocking Fee?
There is no Restocking Fee.
Contact Us:
Business Name: Skanda Organic42 Products Private Limited
Website: https://www.avniseeds.com
Phone: +91 9000343888
Email: support@avniseeds.com
GST Number: 36ABDCS6692R1ZB
Address: Building No./Flat No.: No.10 S-19, Vivekananda Nagar Colony, Road/Street: Kukatpally City/Town/Village: No.10 S-19, Vivekananda Nagar Colony District: Hyderabad State: Telangana PIN Code: 500072
Customer Service Hours: Monday to Friday between 9:30 AM to 5:00 PM.
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